For Controlled Fire Services, switching to ZenFire didn’t exactly feel like a walk in the park. For so long, they were used to doing things the hard way — the long and laborious way with zero fancy systems. Just plain grit and exceptionally long hours of slogging in front of their screens.

However, once they started using ZenFire and getting the hang of the software and the valuable features that automated their redundant work, they started seeing the payoffs roll in.

✓ Reports from the field? Check

✓ More time training and getting new clients? Check

✓ Quotes and invoices sent out in days, and not weeks? Big Check

Yes, sure, the technicians had to get adjusted, too. They might have grumbled about a few extra steps, but seeing the benefits didn’t take long. They saw that there was less forgotten info, fewer mistakes, and way faster turnaround. The onboarding team at ZenFire ensured that they were assisted at every step and explained each feature and workflow to their entire team. Soon, as visible as their chaos was, the benefits of implementing ZenFire were loudly and significantly visible in their processes. Time started freeing up to attend to the customers and lead their technicians better. All redundant and manual processes were automated, and report creation jobs didn’t take more than a minute, helping techs tick it off in the field.