How ZenTrades Helped Inland Fire Streamline Operations and Improved Communication
Customer
Cal Aron
Industry
Fire
Result
Cal Aron is the point of contact for Inland Fire, a company specializing in fire safety and prevention. Before partnering with ZenTrades, Inland Fire faced significant challenges in managing its business workflow. They relied heavily on a pen-and-paper system, which made it difficult to track important information and communicate with customers effectively.
The challenges
Before ZenFire, [Customer Name] struggled with:
- Low Inspection Volume: Completing just 22 inspections a year limited growth potential.
- Proposal Delays: Sharing only 17 proposals in a year made it challenging to convert leads into clients efficiently.
- Revenue Plateaus: Annual collections were capped at $151,460.46, falling short of growth goals.
- Inefficiencies in Workflow: Manual processes and scattered information hindered productivity and accuracy.
“Our workflow was all over the place,” Cal Aron recalls. “It was hard to keep track of everything when everything was on paper.”
The Solution
- Streamlined Workflows: Automating inspection processes and creating professional proposals in a fraction of the time.
- Smart Analytics: Leveraging ZenFire’s insights to track performance and identify areas for improvement.
- Scalable Operations: Enabling the team to handle significantly higher workloads with the same resources.
“I needed a system that could help me stay in touch with customers and keep everything organized,” he explains. “ZenTrades offered the right tools for that.”
The Results
- Before ZenFire: 22 inspections completed annually.
- After ZenFire: 1,092 inspections completed this year—a staggering 48X increase in efficiency.
- Before ZenFire: 17 proposals shared annually.
- After ZenFire: 31 proposals shared this year, reflecting faster turnarounds and better client engagement.
- Before ZenFire: Annual collections were $151,460.46.
- After ZenFire: Annual collections jumped to $270,628.15—a 79% increase in revenue.
- Onboarding Duration: Completed within 17 months.
- Adoption Rate: An impressive 67.53%, indicating high acceptance of the platform among team members.
“It was tough at first,” he admits. “We had to gather a lot of information from scratch, but the ZenTrades team was helpful throughout the process.”
Why ZenFire?
- Scale their operations without increasing headcount.
- Build stronger client relationships through professional, timely proposals.
- Gain insights that drive data-backed decisions and continuous improvement.
“ZenTrades has helped us become more efficient,” Cal Aron explains. “It’s a great platform for supporting our growth.”
Key Metrics at a Glance
Metric
|
Before ZenFire
|
After ZenFire
|
% Improvement
|
---|---|---|---|
Inspections Completed
|
22
|
1092
|
4,863%
|
Proposals Shared
|
17
|
31
|
82%
|
Annual Revenue
|
$151,460.46
|
$270,628.15
|
79%
|
Adoption Rate
|
N/A
|
67.53%
|
High Adoption Rate
|
“The communication tools are excellent, and the support from ZenTrades has been great,” says Cal Aron. “That’s why we rate it so high.”
Company
Support and Services
- (206) 456-8988
- 236 W 27th st Floor 12, New York, NY 10001, United States
- A-302, Nyati Tech Park, New Kalyani Nagar, Wadgaon Sheri, Pune-411014
- [email protected]