Simplify workflows, boost productivity, and deliver exceptional customer service effortlessly.

Simplify workflows, boost productivity, and deliver exceptional customer service effortlessly.

Field service Call Management


ZenTrades’s SmartCall integration allows you to book more jobs, track performances, identify the best marketing strategies, and know who is calling with customer details, job history, and maintenance agreements immediately.

Make notes, create tickets, visit another website, and stay on the phone. Save all notes for the specific customer in ZenTrades to avoid writing them twice.

The SmartCall extension operates independently, allowing you to dial calls with ease.

Our Service

One Solution For All


Grow your organization with an innovative, efficient software solution and its exclusive features. Increase productivity and revenue with the right tools of our smart, cost-effective software.


Work is made simple by streamlining your workflow, reducing paperwork, and saving time. Arm your team with this easily operable software to help maximize sales and boost performance.


Ensure the total privacy of your business with continuously updated security. With our cloud sync system, expect 24/7 protected data.


What Is SmartCall?

SmartCall is a 21st-century cloud phone system for service call management. It is an independent call-booking product, which lets the users multiply their job bookings significantly. It automates and eases inbound and outbound service call management. Further, it allows users to work from anywhere without having to stay at the desk all the time. Also, it operates even if ZenTrades software is not open in your system. Plus, users can record calls, track marketing campaigns, identify the performance of dispatchers, and more without any hassle. It helps the scaling businesses improve their operational efficiency and multi-fold the revenue with the best customer experience.

ZenFire SmartCall

Incoming Call

Outgoing Call

Why Do You Need A Service Call Management Platform

Make The Best First Impressions

Know in advance who is calling and greet them by name for best first impressions.

Know It All

Get all the details in an instant without the need to go through past reports to verify details.

Book Calls Quickly

Get customer details like – name, address, service history, maintenance agreements, estimates, invoices. Plus, an auto-population feature to book calls quickly.

Zenfire Calling experience
Zenfire Smartcall flexible working

Work From Anywhere

Users may attend calls from anywhere without the need to be on their desks.

Make Management Easy

Make outgoing calls to your technicians, customers, equipment vendors, and get a pop-up to mark the status for each call.

No Dependency

Use SmartCall even when you do not have SmartServ open in your system.

Multitask Like A Pro

Users can pick up or dial calls while ordering equipment or browsing through the user profile with the floating dialer.

Nothing Stops You

Users can write notes, create tickets, navigate to another website, and the call will still be on!

Zenfire Smartcall Independent work
ZenFire Smartcall track marketing calls

Track Marketing Campaigns

Track which campaign is working the best for you and what is getting the business most calls.

Record All Calls

Users can record all calls with SmartCall and hear them whenever they wish to.

Identify Top Performers

Know which dispatcher is booking most jobs for you and not just forwarding the calls.